WHAT IS UNBURDENED?
Unburdened is a FREE, innovative workshop that teaches people working in veterinary medicine how to reduce stress and burnout related to difficult client interactions. It is based on research of stressors in veterinary medicine and tailored specifically to this field. The program is delivered over a total of 3 one-hour sessions, usually spaced about 1 week apart. Scheduling is flexible—the workshop can be provided days or evenings, weekdays or weekends, face-to-face or remote--whatever works best for your clinic. Best of all, it is free of charge!
HOW DOES IT BENEFIT OUR PRACTICE?
Employees in veterinary medicine struggle with workplace stressors--turnover rates for veterinary clinic personnel are double that of other industries
Unburdened teaches staff how to reduce tension from a primary stressor in this field--difficult client interactions
When members of your team know how to reduce their own distress, it lowers overall stress in the workplace
HOW DOES IT BENEFIT OUR TEAM?
Opportunity to learn skills and techniques to reduce stress in client interactions
A meal is provided when sessions are held in-person
HOW DOES UNBURDENED DIFFER FROM CLIENT COMMUNICATIONS WORKSHOPS?
Unburdened is based on research showing that owners who are distressed about their pets engage in certain behaviors that impact veterinary personnel. Communications workshops teach you what to say to a client. Unburdened takes a deeper dive into how these interactions affect you individually. It provides step-by-step training to help you take on less of your client’s burden, decreasing stress for yourself and your workplace.
HOW DOES UNBURDENED DIFFER FROM GENERAL WELLBEING WORKSHOPS?
Unburdened focuses on reducing burden transfer. Other wellbeing workshops focus on general stress management techniques, healthy living, or work life balance. Unburdened was developed to address a primary stressor in veterinary medicine--the transfer of client stress to veterinary personnel. It provides a step-by-step strategy to decrease stress from difficult client interactions.
WHAT DOES UNBURDENED COST?
NOTHING! This program is supported by the Clinical Scholars program of the Robert Wood Johnson Foundation, and is offered entirely free of cost. We even bring a meal when we are face to face! Contact us for more information!
WHO IS ELIGIBLE TO PARTICIPATE?
All clinical staff are eligible
Non-clinical staff are eligible if their job involves some client interaction
At this time, our face to face service is limited. If you are interested in bringing Unburdened to your clinic, please contact us to see if arrangements can be made.
HOW DO I BRING UNBURDENED TO MY CLINIC?
Just click on "contact" and we'll set it up! The workshop is 3 hours total, and works best 1 hour at a time, spaced across 3 weeks to give attendees time to practice skills before learning new ones. Scheduling is flexible.